Frequently Asked Questions


HoyRX is an easy-to-use medication sales voucher program providing consumers direct access to a wide variety of generic and branded medications. The model includes standardized pricing at easily understandable and affordable tiers of $10, $15, $20 $25, $30 or $40 for medications. These vouchers can be searched for, paid and printed on our website, and then redeemed at over 62,000 pharmacies across the USA and Puerto Rico.

HoyRX works in three easy steps:


Search for your medication:
Search for the medication prescribed and define if it's for you or a loved oneYou can select as many medications as you need. Be sure to select the form, dosage and quantity that matches your prescription.

Pay online:
Pay for your medicine and the system will generate a voucher that you can print, email or sms. Remember, the name on your HoyRX voucher must march the name on your prescription.

Pick up without any additional cost
Present your voucher at your pharmacy along with your prescription as you normally do without any additional cost.
HoyRX is currently available in all U.S. states including Puerto Rico, except for customers in Illinois, Kansas, Louisiana, Maryland, Montana, New Hampshire, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington and West Virginia.
When going to a participating pharmacy, the only thing you need to bring is a valid prescription and your HoyRX voucher. Remember that the name and dosage on the prescription need to match the information on the voucher
HoyRX can be used by anyone in the USA and Puerto Rico who is interested in purchasing medication at a low cost. There are no requirements for anyone to purchase HoyRX vouchers.
No, anyone who wants to purchase an HoyRX voucher will be able to do so.
No, anyone who wants to purchase an HoyRX voucher will be able to do so.
HoyRX vouchers need to match a valid prescription. The match needs to include correct drug name, correct drug dosage and patient name. As an example, if the prescription is for Metformin 100MG for Juan P., then the HoyRX voucher needs to be for Metformin 100MG for Juan P.
In order to purchase a HoyRX voucher a consumer must be over 18 years of age.
Yes. Access to personally identifiable health information is restricted under federal regulations and will not be disclosed except as allowed by law.
Yes, HoyRX can be purchased as a gift. Once you select the medications that you are interested in purchasing our system will ask you to input the information of the name of the person who will be using the HoyRX voucher to pick up their medication. Remember that the HoyRX voucher information need to match the name of the patient who the prescription was written for by a valid US medical doctor.
HoyRX vouchers can be redeemed at over 62,000 participating pharmacies across the USA and Puerto Rico. You can search here to find all participating pharmacies by going to List of Pharmacies. You can get a list of participating pharmacies by going to Pharmacy Network Directory.
No, once you have a valid HoyRX voucher it will entitle you to redeem it for medication at participating pharmacies at no additional cost.
Yes. All HoyRX vouchers that have not been redeemed at a participating pharmacy can be either exchanged for other medications or can be returned to the credit card or debit card used for purchase. HoyRX will allow these purchases to be refunded for up 365 days after purchase date.
Yes, anyone who is interested in purchasing HoyRX vouchers can do so. However, HoyRX vouchers are only able to be purchased by consumers directly and paid by consumers. HoyRX cannot be paid for by any type of insurance.
Yes, anyone who is interested in purchasing HoyRX vouchers can do so. However, HoyRX vouchers are only able to be purchased by consumers directly and paid by consumers. HoyRX cannot be paid for by any type of insurance including Medicare.
Yes, anyone who is interested in purchasing HoyRX vouchers can do so. However, HoyRX vouchers are only able to be purchased by consumers directly and paid by consumers. HoyRX cannot be paid for by any type of insurance including Medicaid.
HoyRX vouchers are only able to be purchased by consumers directly and paid by consumers. HoyRX cannot be paid for by any type of insurance including Medicare and Medicaid.
No, HoyRX is a consumer funded program that is not insurance.
There are no enrollment fees for creating a HoyRX account. If you are purchasing HoyRX vouchers these will need to be paid for by using a credit card or debit card on our website.
HoyRX voucher program has different prices for our selection of covered medications. These medications are offered at different prices from $10, $15, $20 $25, $30, & $40 depending on the selected medications.
HoyRX includes over 3,500 prescription medications that available for purchase. You can search which prescription drugs are included in the HoyRX program at www.hoyrx.com
If you need any type of assistance you can call 1-866-504-5032 from 8am to 8PM EST.
You can reset your password using the Password Reset process.
HoyRX terms and conditions can be found here.
If you need any type of assistance you can call 1-866-504-5032 from 8am to 8PM EST or email help@hoyrx.com